Heemanshu Prajapat
Heemanshu Prajapat
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FoodSwap

Mock Project

Type

Type

Type

 Application (iOS and Android) 

Team

Type

Type

Solo (Completed All Work Myself)

Role

Type

Role

UX and UI Designer

Problem Statement

  

The main problem in my local area, that has been reflected in various council surveys, is that there is a lack of households that have home-cooked meals, a weaker sense of community and a massive issue with food waste. This has increased in importance over the past couple of years due to the current financial situation and the need for more individuals to use foodbanks.  


My solution is creating a platform that will address each of these areas and ultimately, create a safe, inclusive and thoughtful user experience for all.


Go to Final Product!

Objectives

User Outcomes

Business Goals

Business Goals

  • Build a community who share homemade meals.


  • Reduce food waste by trading surplus meals.

Business Goals

Business Goals

Business Goals

  • Release first version within a year.


  • Monetise through advertising, in-app purchases, sponsorship, and affiliate marketing. 

Constraints

Business Goals

Constraints

  • Trustworthiness of users: risk that some users are not reliable or honest.


  • Food safety concerns: when trading food, danger of contamination.   


Further Understanding the Problem

Initial Survey

Initial Survey

Initial Survey



This local council survey highlights the three areas that concern residents in 2023. This is lack of community, waste and sanitation and food poverty.

Food Waste

Initial Survey

Initial Survey

Businesswaste.co.uk identifies that over 1/3 of all food produced globally goes to waste.


The UK throws away around 9.5 million tonnes of food waste in a single year – even though 8.4 million people in the UK are in food poverty.

Home Cooked Meals

Home Cooked Meals

Home Cooked Meals

According to Google Trends, the number of searches for “Home Cooking” has more than doubled over the past 12 months.  


This shows that there is a demand for home cooked meals.


Other interesting statistics that were found: 


  • Around 6% of UK citizens admit to only cooking for themselves less than once a month.
  • 1/4 of Brits are so overworked they don’t have the time to cook.
  • 73% of global millennials are willing to pay more for sustainable goods.

Lack of Community

Home Cooked Meals

Home Cooked Meals

A new study by the Co-op states that two out of five people do not feel part of their local community with many planning to move out of the area.


The survey finds that more than 2,100 adults found those living in the West Midlands, London and Scotland were least likely to feel part of their community.


This highlights the need for residents to feel a sense of community and togetherness.

Analysing Target Users

After doing research, I have identified individuals to target that would provide the best growth for the app. This means that finding my niche in the market will be key to successful development. 


Once these people were identified, this would show other users the many benefits and introduce others that may not the primary target.


These primary target users are as follows:

Budget-conscious consumers

Environmentally-conscious individuals

Environmentally-conscious individuals

  

Individuals who are looking for a cost-effective alternative to traditional meal delivery services.

Environmentally-conscious individuals

Environmentally-conscious individuals

Environmentally-conscious individuals

 Users who are concerned about reducing food waste, promoting a more sustainable food system.

Community-minded people

Time-strapped individuals

Time-strapped individuals

  

Those who are looking to connect with others in their local area and build a sense of community around food.

Time-strapped individuals

Time-strapped individuals

Time-strapped individuals

 Users who are short on time but still want to enjoy homemade meals.

User Spotlight

User Persona 1

    Ideation

    First drafts of the app were started with getting the basic functions of the screens that users would navigate. This ranged from brainstorming ideas, screen functions, wireframes and colour schemes.

    Colour Palettes and Logo Design

    Earthy Tones

    Pastel Colours

    Earthy Tones

     Shades of green, brown, and beige, can convey a sense of sustainability, naturalness, and freshness. 

    Warm Colours

    Pastel Colours

    Earthy Tones

     Shades of orange, yellow, and red, can create a sense of excitement, energy, and enthusiasm. 

    Pastel Colours

    Pastel Colours

    Food-themed Logo

    Shades of pink, blue, and green, can create a calming, welcoming vibe. 

    Food-themed Logo

    Community-focused Logo

    Food-themed Logo

    Example: a plate, fork and knife, or a vegetable.


    This could help to convey the app's focus on homemade meals and healthy, sustainable food. 

    Community-focused Logo

    Community-focused Logo

    Community-focused Logo

      Example: hands clasped together or people gathered around a table. 


    This type of logo could help to convey the app's emphasis on building connections and fostering a sense of community among users.

    Eco-friendly Logo

    Community-focused Logo

    Community-focused Logo

     Example: a leaf or tree, or recycling symbols. 


    This type of logo could help to convey the app's focus on reducing food waste and promoting environmental stewardship. 

    Final Palette Chosen

    Final Palette Chosen

    Final Palette Chosen

    Final Logo Chosen

    Final Palette Chosen

    Final Palette Chosen

    Final Palette Chosen

    Initial Development

    Brainstorming ideas began with writing down what the app will consist of. 


    This was then fine-tuned and transferred onto the whiteboard.

    Wireframes were then sketched out to outline the main screens. 


    From here medium/high-fidelity wireframes were created.

    High-Fidelity Wireframes

    Initial App Screen

      Iteration

      I reviewed the wireframes that were generated in the brainstorming phase with potential users and conducted usability testing to validate the ideas and resolved them further with more in depth planning.


      Then, based on the feedback, I iterated design over and over again.

      Iteration Examples

      Example 1: Navigation Bar - Before User Testing

      Example 1: Navigation Bar - Before User Testing

      Example 1: Navigation Bar - Before User Testing

      When I conducted user testing, one of the primary tasks that I instructed was to individually describe what you think each icon/button/image means on the Home Screen.


      5/5 of people could not properly navigate the Home Screen. One user stated, "I find it hard to function as I cannot quickly bring up a menu."

      After

      Example 1: Navigation Bar - Before User Testing

      Example 1: Navigation Bar - Before User Testing

      I then realised that every popular app has a burger menu, this was something that I had to include. 


      Also, food ordering apps tend to have a basket in the corner to signify placing an order. This is something else that I added to help identify 'placing an order'.

      Example 2: Map Function - Before User Testing

      Example 2: Map Function - Before User Testing

      Example 2: Map Function - Before User Testing

      Another user testing feedback session resulted in 3/5 participants wanting to be able to zoom in on the map function on the Home Screen. They liked the idea of being able to see what was available in their local area. 

      After

      Example 2: Map Function - Before User Testing

      Example 2: Map Function - Before User Testing

      However, having this blown up full screen when clicked on to was a function that they all wanted. 


      I then proceeded to create this screen when users clicked onto the map on the Home Screen.

      Example 3: Meal Selection - Before User Testing

      Example 3: Meal Selection - Before User Testing

      Example 3: Meal Selection - Before User Testing

      After the first round of user testing 4/5 participants mentioned that they would like to see the dish when ordering. They stated that being able to see the next stage would give them a better idea of what to expect with this app.

      After

      Example 3: Meal Selection - Before User Testing

      Example 3: Meal Selection - Before User Testing

      I then created the next screen, highlighting the user rating, description, pick up options, ingredients and map location. This would give users ample information in making the decision to swap this meal.

      Final Designs

      App Demo

      Evaluation

      User Feedback

      Once I had my final designs, I tested these on my target users. I used the SUS (System Usability Score) to measure how effective my final product was. I asked the 10 system usability questions from the scale points (1  - 5). Once scores were provided these were then calculated; this was from a range of 5 participants.  The overall score was: 73.8.

      What I Would Do Differently

      Define Problem

      Defining the right problem is essentially the most important factor in finding suitable solutions. Instead of trying to focus on 2/3 areas (community, food waste and food poverty), I should have honed in on one and base the app on that. This would have made my product less complicated and proved further clarity to designer and users.

      User Interaction

      Making the feedback and interview interactions as seamless as possible. Ensuring that continual reminders that users are the biggest commodity to a designer is needed - ultimately, this would have enabled me to problem solve with greater accuracy.

      Bigger User Feedback Pool

      When testing my designs/products, I would have liked to have had a bigger group of people to gain feedback from. This would have further fine-tuned my final product.

      What I Learned...

      Prioritisation of Ideas/Features

      Through thorough user feedback and interviews, I was able to understand further needs and prioritise features. 

      Designer Mindset

      Trying new things to keep up with design and technique trends so whatever product I produce is at the forefront of the industry.

      Design Process

      The design process is a fluid and ever changing process. Being able to adapt and change to this helped me to garner better results.

      Copyright © 2024 Heemanshu Prajapat - All Rights Reserved.

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